Effective Date: April 20, 2026
Gold Star Plumbing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://www.gold-starplumbing.com/ (“Website”) or using our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Service address
- Any information submitted through contact forms or service requests
Non-Personal Information
- IP address
- Browser type and device information
- Website usage data and analytics
- Cookies and tracking technologies
2. How We Collect Information
We collect information in the following ways:
- Directly from you when you fill out forms, request services, or contact us
- Automatically through cookies, analytics tools, and server logs
3. How We Use Your Information
We use your information to:
- Provide plumbing services and respond to inquiries
- Schedule appointments and communicate with you
- Improve website functionality and user experience
- Send updates, promotions, or service-related messages (if you opt in)
- Comply with legal obligations
4. SMS & Communications
If you opt in to receive SMS or marketing communications:
- Message frequency may vary
- Standard message and data rates may apply
- You can opt out at any time by replying STOP
- You can request help by replying HELP
We do not sell or share your phone number for marketing purposes.
5. Sharing of Information
We do not sell your personal information.
We may share your information only with:
- Trusted service providers (hosting, CRM, scheduling tools)
- Legal authorities if required by law
- Parties necessary to protect our rights or safety
6. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Customize content
You can disable cookies in your browser settings.
7. Data Security
We implement reasonable security measures to protect your information, including:
- Secure data transmission
- Restricted access to sensitive data
However, no method of transmission over the internet is 100% secure.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Gold Star Plumbing
Website: https://www.gold-starplumbing.com/
Email: info@gold-starplumbing.com/
Phone: (615) 290-9860